path: kind Label [* required] = value; list rows: path[index]: [type] "title"; path unset: field (kind), … ($ = root).
page.title: text Title * = "Member FAQs"
page.description: text Description = "Answers to Gold's Gym BC members' common questions: the app, myiclubonline, club hours, parking and group class booking."
header: group Header
header.brand: group Brand
header.brand.logo: group Logo
header.brand.logo.src: text Src * = "https://cdn.kvikpage.app/media/ws_2ebed855-e987-4a02-a51f-f4e19aeb18d1/public/doc_a862292b26ae44a1be7b901e3778fce7/original"
header.brand.logo.alt: text Alt = "Gold's Gym"
header.brand.logo unset: caption (text), width (number), height (number)
header.menu: group Menu
header.menu.items: list Items = 4 items
header.menu.items[0]: "Clubs"
header.menu.items[0].label: text Label = "Clubs"
header.menu.items[0].href: text Href = "/clubs.md"
header.menu.items[0] unset: children (list)
header.menu.items[1]: "Training"
header.menu.items[1].label: text Label = "Training"
header.menu.items[1].href: text Href = "/training.md"
header.menu.items[1] unset: children (list)
header.menu.items[2]: "Strength House"
header.menu.items[2].label: text Label = "Strength House"
header.menu.items[2].href: text Href = "/strength-house.md"
header.menu.items[2] unset: children (list)
header.menu.items[3]: "About"
header.menu.items[3].label: text Label = "About"
header.menu.items[3].href: text Href = "/about.md"
header.menu.items[3] unset: children (list)
header.buttons: list Buttons = 2 items
header.buttons[0]: "Guest Pass"
header.buttons[0].label: text Label = "Guest Pass"
header.buttons[0].href: text Href = "/guest-pass.md"
header.buttons[1]: "Become a Member"
header.buttons[1].label: text Label = "Become a Member"
header.buttons[1].href: text Href = "/join.md"
footer: group Footer
footer.columns: list Columns = 4 items
footer.columns[0]: "Clubs"
footer.columns[0].heading: text Heading = "Clubs"
footer.columns[0].menu: group Menu
footer.columns[0].menu.items: list Items = 3 items
footer.columns[0].menu.items[0]: "West Broadway"
footer.columns[0].menu.items[0].label: text Label = "West Broadway"
footer.columns[0].menu.items[0].href: text Href = "/clubs/west-broadway"
footer.columns[0].menu.items[0] unset: children (list)
footer.columns[0].menu.items[1]: "Langley"
footer.columns[0].menu.items[1].label: text Label = "Langley"
footer.columns[0].menu.items[1].href: text Href = "/clubs/langley"
footer.columns[0].menu.items[1] unset: children (list)
footer.columns[0].menu.items[2]: "Port Coquitlam"
footer.columns[0].menu.items[2].label: text Label = "Port Coquitlam"
footer.columns[0].menu.items[2].href: text Href = "/clubs/port-coquitlam"
footer.columns[0].menu.items[2] unset: children (list)
footer.columns[1]: "Explore"
footer.columns[1].heading: text Heading = "Explore"
footer.columns[1].menu: group Menu
footer.columns[1].menu.items: list Items = 6 items
footer.columns[1].menu.items[0]: "Personal training"
footer.columns[1].menu.items[0].label: text Label = "Personal training"
footer.columns[1].menu.items[0].href: text Href = "/training.md"
footer.columns[1].menu.items[0] unset: children (list)
footer.columns[1].menu.items[1]: "Group classes"
footer.columns[1].menu.items[1].label: text Label = "Group classes"
footer.columns[1].menu.items[1].href: text Href = "/group-classes.md"
footer.columns[1].menu.items[1] unset: children (list)
footer.columns[1].menu.items[2]: "Free resources"
footer.columns[1].menu.items[2].label: text Label = "Free resources"
footer.columns[1].menu.items[2].href: text Href = "/gym-resources.md"
footer.columns[1].menu.items[2] unset: children (list)
footer.columns[1].menu.items[3]: "Blog"
footer.columns[1].menu.items[3].label: text Label = "Blog"
footer.columns[1].menu.items[3].href: text Href = "/blog.md"
footer.columns[1].menu.items[3] unset: children (list)
footer.columns[1].menu.items[4]: "Member perks"
footer.columns[1].menu.items[4].label: text Label = "Member perks"
footer.columns[1].menu.items[4].href: text Href = "/member-discounts.md"
footer.columns[1].menu.items[4] unset: children (list)
footer.columns[1].menu.items[5]: "Corporate wellness"
footer.columns[1].menu.items[5].label: text Label = "Corporate wellness"
footer.columns[1].menu.items[5].href: text Href = "/corporate-wellness.md"
footer.columns[1].menu.items[5] unset: children (list)
footer.columns[2]: "Company"
footer.columns[2].heading: text Heading = "Company"
footer.columns[2].menu: group Menu
footer.columns[2].menu.items: list Items = 4 items
footer.columns[2].menu.items[0]: "About"
footer.columns[2].menu.items[0].label: text Label = "About"
footer.columns[2].menu.items[0].href: text Href = "/about.md"
footer.columns[2].menu.items[0] unset: children (list)
footer.columns[2].menu.items[1]: "Contact"
footer.columns[2].menu.items[1].label: text Label = "Contact"
footer.columns[2].menu.items[1].href: text Href = "/contact.md"
footer.columns[2].menu.items[1] unset: children (list)
footer.columns[2].menu.items[2]: "Member FAQs"
footer.columns[2].menu.items[2].label: text Label = "Member FAQs"
footer.columns[2].menu.items[2].href: text Href = "/member-faqs.md"
footer.columns[2].menu.items[2] unset: children (list)
footer.columns[2].menu.items[3]: "Careers"
footer.columns[2].menu.items[3].label: text Label = "Careers"
footer.columns[2].menu.items[3].href: text Href = "/careers.md"
footer.columns[2].menu.items[3] unset: children (list)
footer.columns[3]: "Legal"
footer.columns[3].heading: text Heading = "Legal"
footer.columns[3].menu: group Menu
footer.columns[3].menu.items: list Items = 3 items
footer.columns[3].menu.items[0]: "Privacy policy"
footer.columns[3].menu.items[0].label: text Label = "Privacy policy"
footer.columns[3].menu.items[0].href: text Href = "/privacy-policy.md"
footer.columns[3].menu.items[0] unset: children (list)
footer.columns[3].menu.items[1]: "Terms & conditions"
footer.columns[3].menu.items[1].label: text Label = "Terms & conditions"
footer.columns[3].menu.items[1].href: text Href = "/terms.md"
footer.columns[3].menu.items[1] unset: children (list)
footer.columns[3].menu.items[2]: "Accessibility"
footer.columns[3].menu.items[2].label: text Label = "Accessibility"
footer.columns[3].menu.items[2].href: text Href = "/accessibility.md"
footer.columns[3].menu.items[2] unset: children (list)
footer.social: list Social = 2 items
footer.social[0]: "instagram"
footer.social[0].network: choice Network = "instagram"
footer.social[0].url: url Url = "https://www.instagram.com/goldsgym.bc"
footer.social[1]: "facebook"
footer.social[1].network: choice Network = "facebook"
footer.social[1].url: url Url = "https://www.facebook.com/goldsgymbritishcolumbia"
footer.legal: text Legal = "© 2026 Gold's Gym BC. All rights reserved."
sections: list Sections * = 2 items
sections[0]: "Member FAQs"
sections[0].data: group Data
sections[0].data.title: text Title = "Member FAQs"
sections[0].data unset: subtitle (text | never), cta (group | never), eyebrow (text), secondaryCta (group), images (list)
sections[0] unset: scheme (text | never), height (constant | never)
sections[1]: "Contact Us"
sections[1].data: group Data
sections[1].data.items: list Items = 13 items
sections[1].data.items[0]: "How do I receive my barcode for the app?"
sections[1].data.items[0].question: text Question = "How do I receive my barcode for the app?"
sections[1].data.items[0].answer: richText Answer; keys: aicgoy = "Within your welcome email, your barcode for the app will be mentioned within. If you are missing your barcode information, please see the front desk to provide you with the information. {#aicgoy}"
sections[1].data.items[1]: "How do I log into myiclubonline.com?"
sections[1].data.items[1].question: text Question = "How do I log into myiclubonline.com?"
sections[1].data.items[1].answer: richText Answer; keys: hnk2s0 = "Website: [myiclubonline.com](<https://www.myiclubonline.com/>)\\\n\\\nInformation Needed (As presented on your agreement):\\\n\\\n• Full Name\\\n• Agreement \\#\\\n• Postal Code\\\n• Email {#hnk2s0}"
sections[1].data.items[2]: "What is myiclubonline good for?"
sections[1].data.items[2].question: text Question = "What is myiclubonline good for?"
sections[1].data.items[2].answer: richText Answer; keys: xsf5wp = "Myiclub Provides the following information for Gold's Gym Members:\\\n\\\n• Group Fitness Class booking\\\n• Personal Information (Can be updated by member)\\\n• Invoice History for all payments made\\\n• Billing Information / Members may update their billing through this system\\\n• Make a payment to their account, past due or prepay\\\n• Agreement Information\\\n• Check in History {#xsf5wp}"
sections[1].data.items[3]: "How do I check-in at the club?"
sections[1].data.items[3].question: text Question = "How do I check-in at the club?"
sections[1].data.items[3].answer: richText Answer; keys: qsoju6 = "Please see below \"Quick reference guide to help you find your Gold's Gym BC barcode\" {#qsoju6}"
sections[1].data.items[4]: "How do I log into the app?"
sections[1].data.items[4].question: text Question = "How do I log into the app?"
sections[1].data.items[4].answer: richText Answer; keys: nba59o = "Gold's Gym BC App, [member registration guide](<https://www.loom.com/share/cbf3c6c5a64c49baad5aac1d2d3672b5>). {#nba59o}"
sections[1].data.items[5]: "What is my home club information or main point of contact when I have a question?"
sections[1].data.items[5].question: text Question = "What is my home club information or main point of contact when I have a question?"
sections[1].data.items[5].answer: richText Answer; keys: gnem4g = "All questions can be directed to your home club:\\\n\\\n**Gold's Gym West Broadway**\\\n\\\nMonday – Friday // 5:00am – 11:00pm, Saturday and Sunday // 7:00am – 10:00pm\\\n\\\n[604-620-4653](<tel:6046204653>) · 709 West Broadway, Vancouver, BC V5Z 1J5\\\n\\\n**Club Manager:** Erika Angulo, [erika@goldsgymbc.ca](<mailto:erika@goldsgymbc.ca>)\\\n\\\n**Gold's Gym Langley**\\\n\\\nMonday – Friday // 5:00am – 11:00pm, Saturday and Sunday // 7:00am – 8:00pm\\\n\\\n[604-882-4653](<tel:6048824653>) · 19989 81a Avenue, Langley, BC V2Y 0C7\\\n\\\n**Club Manager:** Alex Ho, [alexh@goldsgymbc.ca](<mailto:alexh@goldsgymbc.ca>)\\\n\\\n**Gold's Gym Port Coquitlam**\\\n\\\nMonday – Friday // 5:00am – 11:00pm, Saturday and Sunday // 6:00am – 8:00pm\\\n\\\n[778-285-4653](<tel:7782854653>) · 1950 Oxford Connector, Port Coquitlam, BC V3C 0A4\\\n\\\n**Club Manager:** Aryan Yogi, [aryan@goldsgymbc.ca](<mailto:aryan@goldsgymbc.ca>)\\\n\\\n**Member Support Email:** [membersupport@goldsgymbc.ca](<mailto:membersupport@goldsgymbc.ca>) · **General inquiries:** [info@goldsgymbc.ca](<mailto:info@goldsgymbc.ca>) {#gnem4g}"
sections[1].data.items[6]: "Is parking available?"
sections[1].data.items[6].question: text Question = "Is parking available?"
sections[1].data.items[6].answer: richText Answer; keys: nlls8y = "**Gold's Gym Port Coquitlam:** Complimentary Parking on Gold's Premises\\\n\\\n**Gold's Gym Langley:** Complimentary Parking on Gold's Premises / Underground Parking\\\n\\\n**Gold's Gym West Broadway:** Complimentary Underground Parking. Code Needed: Please ask Front Desk Receptionist. Decal Purchase: $49.99 (Non-Refundable)\\\n\\\n**Decal Application Details.** Exterior Parking Decals: Installed either on the front left headlight (Driver's side) or on the windshield in a place where the windshield wipers will not damage the decal (ideally top center, just below the rear-view mirror on the outside on the window). Interior Parking Decals: Installed on interior of the front window just below the rear-view mirror.\\\n\\\nDecal must be applied to the headlight or windshield. If the decal is not applied to the vehicle, the member forfeits the right to receive a complimentary replacement should there be a decal malfunction. If the member purchases a new car, or has their windshield/ headlight replaced, the member must purchase a new decal to continue using the underground parking. If the member removes the decal from their vehicle for any reason, they will not be able to reapply it and will have to purchase a replacement should the decal begin to malfunction. {#nlls8y}"
sections[1].data.items[7]: "What are the club hours?"
sections[1].data.items[7].question: text Question = "What are the club hours?"
sections[1].data.items[7].answer: richText Answer; keys: gukkjq = "**Gold's Gym West Broadway**\\\n\\\nMonday – Friday // 5:00am – 11:00pm, Saturday and Sunday // 7:00am – 10:00pm\\\n\\\n**Gold's Gym Langley**\\\n\\\nMonday – Friday // 5:00am – 11:00pm, Saturday and Sunday // 7:00am – 8:00pm\\\n\\\n**Gold's Gym Port Coquitlam**\\\n\\\nMonday – Friday // 5:00am – 11:00pm, Saturday and Sunday // 6:00am – 8:00pm {#gukkjq}"
sections[1].data.items[8]: "Where can I purchase Gold's Gym BC merchandise?"
sections[1].data.items[8].question: text Question = "Where can I purchase Gold's Gym BC merchandise?"
sections[1].data.items[8].answer: richText Answer; keys: nvzs10 = "Purchase is available in club at any of our 3 locations. {#nvzs10}"
sections[1].data.items[9]: "What type of perks or discounts am I eligible for as a member?"
sections[1].data.items[9].question: text Question = "What type of perks or discounts am I eligible for as a member?"
sections[1].data.items[9].answer: richText Answer; keys: omrkx8 = "Please visit our website for the full list of [member perks](</member-discounts.md>). {#omrkx8}"
sections[1].data.items[10]: "I'm looking for more support with my training, where do I start?"
sections[1].data.items[10].question: text Question = "I'm looking for more support with my training, where do I start?"
sections[1].data.items[10].answer: richText Answer; keys: vblg0f = "Please visit our website for our [Personal Training information](</training.md>). We also invite you to contact your home club and book a FREE Fitness Assessment with our certified personal trainers. Please email [personaltraining@goldsgymbc.ca](<mailto:personaltraining@goldsgymbc.ca>) for additional information. {#vblg0f}"
sections[1].data.items[11]: "Do I need to book a spot for a Group Fitness class? How does this work?"
sections[1].data.items[11].question: text Question = "Do I need to book a spot for a Group Fitness class? How does this work?"
sections[1].data.items[11].answer: richText Answer; keys: mkvc1e = "Yes, reservation for group classes is needed.\\\n\\\n**Schedules**\\\n\\\nEach club location has a separate schedule. The most current schedules will be posted:\\\n\\\n• Our Gold's Gym BC app on the [App Store](<https://apps.apple.com/us/app/golds-bc/id6471864251>) or [Google Play](<https://play.google.com/store/apps/details?id=com.trainerize.goldsgymbc1&hl=en>)\\\n• On our website [here](</group-classes.md>)\\\n• Your Mico Account must be set up to view the schedule [here](<https://www.myiclubonline.com/>)\\\n\\\n**Class Booking**\\\n\\\nA member can book a class through the:\\\n\\\n• Gold's Gym BC app\\\n• [myiclubonline.com](<https://www.myiclubonline.com>) (MICO)\\\n\\\n**Booking Policies**\\\n\\\n• Class booking opens 72 hours prior to the class start time. (eg. Friday Sept 17th@6:00pm - you can book for a class for Monday Sept 20th at 6:00pm)\\\n• All bookings can be cancelled up to 1 hour prior to the class on the app or MICO to avoid a late cancel fee\\\n• A cancellation MUST be made at least more than 1 hour prior to the class start time or it is considered a \"No Show\" and will be subject to a $10+gst fee and charged through the member account\\\n• A \"No Show\" fee of $10 + GST is incurred if you book and do not show up for class or If a member has incurs three (3) \"No Show\" bookings in 10 days – booking will be prohibited for 1 week\\\n• All No-Show fees must be paid {#mkvc1e}"
sections[1].data.items[12]: "Group Classes FAQ (Frequently Asked Questions)"
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